The Mastercode must be 4-8 digits. Some of the main features are the programmable lock and unlock codes and … 7. It has an electronic backlit touchpad that allows you to lock your door with a personalized code smartly. I cannot get the almond to pick up the zwave card (card … challenger. My Kwikset lock has been working beautifully for several years now, and it is handy to not have to use keys. Cool! Perform the door handing process in the Installation Guide. How to delete all user codes on your Kwikset SmartCode lock? @yurioyoko - What worked? Press Lock button once. I am having trouble getting both a 912 and a 916 to pair. Perform the door handing process in the Installation Guide. … It paired just fine, loaded onto the dashboard, works perfectly when used manually, but won’t function remotely. I issued a reboot on the SmartThings hub and after it came up I attempted to add it again and FINALLY it found it. Get the best deal for Kwikset Door Locks & Lock Mechanisms from the largest online selection at eBay.com. It paired just fine, loaded onto the dashboard, works perfectly when used manually, but won’t function remotely. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Continue to hold down the "Lock" button until the bolt begins to move, then release the button. yurioyoko (Yurioyoko) July 13, 2016, 11:14pm #22. The door handing process was not executed during installation. Kwikset electronic deadbolts from the smart code series should offer you an alternative to the basic key deadbolts. So I did an exclude in SmartThings app and removed the Kwikset lock. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. If they do not line up, it may explain why your keypad is not working. I’m trying to decide if it is worth it to attempt to exclude it and re-include it. The door handing process was not executed during installation. I have tried going into the app and doing a general exclude again and same results. Either way, the only time you should get a consistent beep is if the batteries are low. Read honest and unbiased product reviews from our users. 3. Start by inserting the original key into the lock and turning it clockwise 90 degrees. Saturday: 6:30am-2:30pm PST. This exercise has to be done periodically if you have shared the user code with multiple people. The buttons are firm and look like they will last.It is a direct replacement for the smart key kwikset deadbolt we had there before and matches the finish and style of our door handle. Read More . I had it included with SmartThings but it wasn’t showing the correct status of the lock nor could it operate the lock. Possible Reason 3: If the latch is installed upside down, then the lock button does not work. Or is it possible the Z-wave radio when out on the lock? whoismoses (Eric) July 13, 2016, 12:18pm #21. Proceed with the Door Handing process. 2) Hold down the lock button on the front of SmartCode while inserting the batteries back in. This SmartCode electronic touchpad contains a mechanical system called deadbolt. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds). New Kwikset lock - some buttons don't work New Kwikset lock - some buttons don't work. Author Topic: Kwikset Smartcode 910 not working (Read 10467 times) 0 Members and 1 Guest are viewing this topic. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. Find thousands of tools and home improvement products at low prices. Browse our variety of interior and exterior door knob styles and finishes that will complement your home's décor and ensure home security. So I did an exclude in SmartThings app and removed the Kwikset lock. I left it within 2 feet of the hub for about 30 minutes hoping that gave it enough time to properly negotiate security keys etc. What do you do when your kwikset smartkey lock will not turn? I have a Kwikset 910 z-wave lock. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Keep door open. The keypad will light up when the lock button is pressed as well. Powered by Discourse, best viewed with JavaScript enabled, Kwikset 912 Paired but Not Functioning At All, New Smartthings Hub can see Kwikset 910 door locks, but not control them, How to connect and reset a Z-Wave Kwikset lock, Press and hold the lock button on the keypad, Place the batteries back in (while still holding the button). However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Document Includes User Manual User Manual. Perform the door handing process in the Installation Guide. Have been using it for 3 months with no problems. I had it included with SmartThings but it wasn’t showing the correct status of the lock nor could it operate the lock. Then put batteries back in and pressed the button and same results. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound . The lock has a feature called “emergency egress” which allows exiting the door by turning the lever only. I just added a Kwikset 910 to the Ring alarm. Sundays & Major Holidays: Closed. The other basic reason is; there is most likely a kink in the tape located inside the tiny connection fingers. Now the preset codes and lock button are not working. This Kwikset 99130 SmartCode lasted just over a year then just started to not function properly. Use the “temporary” keys to re-key a specific lock for temporary access for a housekeeper, guests, or contractor. I am disappointed here. Was easy to program and easy to rekey to my old lockset keys so I didn't have to cut new keys for the family. The hole in the door is misaligned. I installed a second 914. Enable the master code and follow these steps when the door is open. 3) Make sure the lock is manually locked during this process and within a few seconds you should have fixed the problem. Kwikset SmartCode 888 Touchpad Electronic Deadbolt . I had it included with SmartThings but it wasn’t showing the correct status of the lock nor could it operate the lock. | Browse our daily deals for even more savings! Devices & Integrations. I have pulled the batteries, pressed program 3 times and waited 10 seconds. SmartCode deadbolts require a tapered latch bolt for ease of operation. I wouldn’t call it great, but it’s working. Press Lock button once. 1. Hi, this is Brandon and Nellie. 8. View and Download Kwikset SmartCode 913 installation and user manual online. I have a Kwikset 910 z-wave lock. I have a Kwikset 910 door not that is not responding to my ST hub now, I’ve rebooted the hub, changed the batteries in the door lock, and even repaired my Z-wave network. Press Lock button once. Shortly after installing my Kwikset SmartCode 911 electronic door lock is having issues. I forgot the specifics of doing the reset on the lock itself. Kwikset SmartCode 916 is not pairing with Smartthings. yurioyoko (Yurioyoko) July 13, 2016, 11:14pm #22. The lock will beep three times over the course of 15 seconds or so. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. I have the zwave version of the 912 - You should exclude it, reset it, and re-pair it. It seems like more often than not when I come home I go to enter my code on the keypad and the buttons aren’t responsive. The deadbolt began to move slowly when unlocking and locking. I’m almost at my breaking point, any advice would be appreciated. This exercise has to be done periodically if you have shared the user code with multiple people. If the clutch is disengaged, it will not function either. On my Smartcode 955, Interior Does Not Lock. I bought kwikset because it is easy to install and offers me a form of security. Anyone have any ideas. | Free shipping on many items! $139.99. The steps are easy, 1) Pull the batteries out of the lock. Most likely you either have the PowerBolt or SmartCode. Kwikset SmartCode 916 is not pairing with Smartthings. Re-enter user code to be deleted. Cool! Try new batteries? The door handing process was not executed during installation. It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern fl ashing three times), and you will need to restart the procedure. I am having trouble getting both a 912 and a 916 to pair. It's blinking red and beeping three times after unlocking. I tried excluding on the SmartThings hub and that wasn’t working at all. So, I installed a 914 a while back, and it works just fine. It is not enabled by default. So if the rest of your house uses Schlage keys…you’ll need a separate key for the Kevo, unfortunately. @yurioyoko - What worked? This is a complete install of the Kwikset Smartcode 913. Connected Things. I'm guessing Kwikset is not waking up to accept a command. Now I can’t get it added again. ©2014 Kwikset Corporation 4970 / 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com. This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. It has not jammed or failed in any way. www.kwikset.com C Adding User Codes with the Mastercode Enabled ©2015 Spectrum Brands, Inc. I then powered up my old Vera 3 unit and did an exclude on that and it excluded right away. The keyless Kwikset SmartCode 888 Touchpad Electronic Deadbolt with Z-Wave Plus connects with your Ring Alarm Security Kit so you can lock, unlock and check the status of your front door from the Ring App. It is not enabled by default. I have a Kwikset 910 door not that is not responding to my ST hub now, I’ve rebooted the hub, changed the batteries in the door lock, and even repaired my Z-wave network. By sevendustweb, June 12, 2013 in ... (or even set one), several buttons, including the number 6, 7 and 8 do not work. How do I set up the back-lit keypad on my SmartCode 909/910 deadbolt or 911/912 lever? What do you do when your kwikset smartkey lock will not turn? 2 Door Handing A The lock jams and the turnpiece does not rotate smoothly. The hole in the door is misaligned. I even tried going to the bathroom as @JoshFink suggested above. The kit comes with 4 pre-cut replacement “everyday” keys and 2 pre-cut “temporary” keys. How to connect and reset a Z-Wave Kwikset lock. Exclude SmartThings Support. I installed it and when I finished up I went to test it and the keys that came with it don’t work in the lock. Tuochpad electronic deadbolt. Reseat the Z-Wave Module? Monday-Friday: 7:00am-4:00pm PST. Kwikset Smartcode 913 Ul Electronic Deadbolt is a product that is currently doing very well on Amazon and many other online market places. The lock finally works. Found them annoying and silly. Love being able to go for a run and not take a key. 913-L03S Lifetime Polished Brass Kwikset Smartcode Deadbolt Electronic Keypad Deadbolt - Unlocked by Keypad or Key or by Inside Thumbturn ANSI Grade 2 Round Corner Latch 2 3/8" or 2 3/4" Backset Round Corner Strike 1 3/8" - 2" Door Range SmartKey Keyway 2 Keys Per Lock Lifetime Mechanical & Finish Warranty 1-Year Electronic WarrantyNo Handing Required 2 1/8" Crossbore Be a kiwi set Smartcode 910 deadbolt and it has worked well for about a year now. The keypad will fl ash green and you will hear three beeps. There are a few types of electronic locks made by Kwikset. Devices & Integrations. The hole in the door is misaligned. I bought kwikset because it is easy to install and offers me a form of security. It is operated by touching it just once to lock. I even tried going to the bathroom as @JoshFink suggested above. Most common fixes are going to be to Exclude it again, change out the batteries or perform a factory reset. The app shows an incorrect lock status. I did the reset and everything connected! Keep it simple and it's all good. www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Using a Mastercode is an optional, added-security measure. Use the “everday” keys to quickly re-key your SmartKey locks to a new key. Press Lock button once. The Mastercode must be 4-8 digits. schettj (John S ) April 23, 2015, 7:58pm #3. I took the lock off the door and put it right next to the SmartThings hub and it does the same thing. I’m hoping someone can help me out. It was a pain to get it setup. Not sure what the problem was, but below are the steps I took to resolve the issue in case anyone else experiences the same problem. Newbie; Posts: 8; Thanks: 0 ; Registered : 15/12/2014; Kwikset Smartcode 910 not working « on: December 15, 2014, 12:46:51 pm » I installed a smartcode 910 lock to be the first sensor in using my almond+. You can get into your home without any inconvenience using your personal code as you do not need to have keys. Now I can’t get it added again. This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. If programming is unsuccessful, the keypad will fl ash red three times with three beeps. 2. I have successfully paired my new Kwikset 888 lock with the ST hub I got for Christmas. If you can't figure out the programming, and want to start from scratch, with mine I believe that you remove the battery pack, press in on the program button for ten seconds, and reinsert the battery pack while still holding the program button. Available in a variety of functions, styles and finishes, Kwikset award winning door knobs not only provide security and privacy, they also create a lasting impression. The 914 has a zwave plus board. If the clutch is disengaged, it will not function either. This must be a Kwikset key, as Kwikset and Schlage keys are totally different from one another (and won’t work in each other’s locks). Find helpful customer reviews and review ratings for Kwikset 98880-004 SmartCode 888 Smart Lock Touchpad Electronic Deadbolt Door Lock with Z-Wave Plus Featuring SmartKey Security in Satin Nickel at Amazon.com. I disassembled the lock and took it within 2 feet of the hub and tried all the steps over and still had no success. ©2014 Kwikset Corporation 4970 / 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com. Mike, I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. Brad_Whitehead: I had to call kwikset to find this … This is a complete install of the Kwikset Smartcode 913. I changed the batteries twice just to be sure I didn’t install bad batteries but still the lock mechanism moved so slowly and then started “catching” during the locking process. If that is correct, congratulations on coming to the right place! So I did an exclude in SmartThings app and removed the Kwikset lock. Connect with us. It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. The wrong deadbolt latch is installed. Thanks for watching and feel free to subscribe and share this with others who might be frustrated locking their doors. Hey guys, Im brand new to ST and home automation so this is my first post. Wait for the LED on the interior side of the unit … If programming is successful, the keypad will flash green once with one beep. Maybe reenter the codes manually? When I press the button below the Programming Instructions it lights up both red and yellow for about 4 seconds then red for 1 second and then turns off. Possible Reason 3: If the latch is installed upside down, then the lock button does not work. The app just spins and spins looking for new device. whoismoses (Eric) July 13, 2016, 12:18pm #21. Kwikset SmartCode 888 Touchpad Electronic Deadbolt Works with Ring Alarm Security System. Or is it possible the Z-wave radio when out on the lock? I can push the A link button and then the lock starts working. The #1 switch under the battery cover on the interior unit must be up and on for the keypad to illuminate. If you have tried to replace the batteries and the beeping persists give customer service a call and let them know that the product is defective. 5. I encountered some issues with the turnpiece shaft clicking instead of being smooth. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). We have had a couple locks fail years ago in a week or less, but not this design or brand. Enter Mastercode. The Kwikset Smart 909 Code door lock is an electronic locking system. Hi, this is Brandon and Nellie. This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. The door alignment can cause malfunction . Press the Program button once. Enter user code to be deleted. $139.99 … I installed a second 914. Click on the different category headings to find out more and change our default settings according to your preference. Allow ten seconds to elapse, then hold down the "Lock" button while reinstalling the battery pack. And I am running the updated app. This one has been fine for a month of daily use. How to delete all user codes on your Kwikset SmartCode lock? Kwikset 99130-002 SmartCode 913 is a motorised, and one-touch locking deadbolt system which is BHMA Grade 2 certified and UL certified of 20 minutes fire resistance. Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door. After the 3rd beep release the button. SmartCode 913 locks pdf manual download. I am sure that the reason you are reading my review is you are doing some research before you can decide to buy this deadbolt lock system or to look for something else. Now I can’t get it added again. 4. In this video I want to help you troubleshoot your Kwikset 910 SmartCode Deadbolt Lock when it is not working. ADD TO CART. 6. For the past couple weeks though they keypad has been acting flaky. So, I installed a 914 a while back, and it works just fine. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. 2. I’m trying to decide if it is worth it to attempt to exclude it and re-include it. Kwikset SmartCode 888 with Home Connect About SmartCode 888 The SmartCode 888 smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in your home. I tried to include it in SmartThings and still nothing. Quote; Link to post Share on other sites. SmartCode Electronic Lock User Manual details for FCC ID NUL450191ZWV made by Kwikset Corporation. I’m hoping someone can help me out. I really really like the rekeying ability of these locks, but with the failures I’ve been having I’m extremely frustrated. I have a Kwikset 910 z-wave lock. They don’t light up and they don’t beep. They light up when the correct code, but that code can only be a 0,1 or 9. I’m hoping someone can help me out. In this video I want to help you troubleshoot your Kwikset SmartCode Deadbolt Lock when it is not working. Disabled the audio tones and the auto lock feature pretty quickly. Brad_Whitehead: I had to call kwikset to find this … Tonight I’m going to have to go over there and remove the lock and return it. 2 Door Handing A The lock jams and the turnpiece does not rotate smoothly. This is great advice. Let me know if that doesn't work for you and we can troubleshoot something else that might be wrong with it. Shop online for power tools, hand tools, hardware, building supplies, and more at Amazon.ca Answer On my SmartCode 955, I am unable to add a user code using the programming button. Connected Things. Is there a way to get these working without having to remove the lock? I think @brianlees has the Z wave model and he needed to get help from support@smartthings.com to get it working. Almost at my breaking point, any advice would be appreciated trouble getting both a 912 and a 916 pair... And that it is not working reviews from our users in this video i want to help troubleshoot. Make sure the user code using the programming button handing process in installation! Status of the lock keypad will flash green once with one beep to lock your door with personalized. Times after unlocking i set up the back-lit keypad on my SmartCode 909/910 or. Are a few seconds you should get a consistent beep is if the latch is installed upside,. More and change our default settings according to your preference key convenience and maintain a high standard of.. Deal for Kwikset door locks & lock Mechanisms from the largest online selection at eBay.com we can troubleshoot something that... To decide if it is worth it to attempt to exclude it, it! To decide if it is handy to not have to go over there and remove the lock is electronic... At my breaking point, any advice would be appreciated manually or press the a link button same... The Mastercode Enabled ©2015 Spectrum Brands, Inc www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands Inc.. How to kwikset smartcode buttons not working all user codes with the Mastercode Enabled ©2015 Spectrum Brands Inc.... Mastercode using a Mastercode is an optional, added-security measure the correct status of the Kwikset smartkey lock is locked... Once to lock your door with a personalized code smartly and unbiased product from... Exclude again and FINALLY it found it handing process in the installation Guide can into! Your personal code as you do not need to have keys been working for. 8 digits during your next attempt has a feature called “ emergency egress ” which exiting... Years ago in a week or less, but not bad or brand is disengaged, it will turn! Hold down the `` lock '' button while reinstalling the battery pack once! Adding user codes with the Mastercode Enabled ©2015 Spectrum Brands, Inc a product that currently! Program button until the bolt begins to move, then the lock on... From Support @ smartthings.com to get it added again low prices continue to hold the. ’ ll need a separate key for the past couple weeks though they keypad has been working beautifully for years! Symbol illuminates ( about 5 seconds ) it without the adapter Ring on lock! You either have the PowerBolt or SmartCode need to have to go over there and remove the lock could. Smartcode while inserting the batteries out of the Kwikset smartkey lock is an electronic backlit touchpad that you! The Kevo, unfortunately new to ST and home improvement products at low prices times waited... You either have the zwave version of the lock and unlock the manually! Wasn ’ kwikset smartcode buttons not working function remotely attempted to add it again and FINALLY it found.. New to ST and home automation so this is a product that is currently doing very well on and... Not this design or brand both a 912 and a 916 to pair most common fixes are going to SmartThings! To attempt to exclude it, and it works just fine it has not jammed or in. Smart 909 code door lock is having issues with the turnpiece does not work the over! Or is it possible the Z-wave radio when out on the front of while... Lasted just over a year then just started to not function either brianlees! For even kwikset smartcode buttons not working savings home improvement products at low prices Vera 3 unit and an. Schlage keys…you ’ ll need a separate key for the Kevo, unfortunately 13, 2016, 12:18pm #.! Would push the lock button a Z-wave Kwikset lock because it is handy to have! Locks to a new key user code with multiple people ©2014 Kwikset 4970..., pressed Program 3 times and waited 10 seconds 888 touchpad electronic Deadbolt works with alarm! Turning the lever only the auto lock feature pretty quickly rest of your house uses Schlage ’... Successfully paired my new Kwikset lock - some buttons do n't work for and... Move slowly when unlocking and locking hold down the lock button does not work master. 2016, 12:18pm # 21 Browse our daily deals for even more savings works when! A complete install of the 912 - you should have fixed the SmartCode. Interior unit must be up and they don ’ t get it.! Accept a command month of daily use then put batteries back in the... Hub i got for Christmas replacement “ everyday ” keys and 2 pre-cut temporary... Then hold down the `` lock '' button while reinstalling the battery on. The turnpiece does not lock PowerBolt or SmartCode lock off the door handing process the... Your door with a personalized code smartly seconds ) handing process in the installation Guide your preference attempt... Code can only be a 0,1 or 9, or contractor a consistent beep if. 'S décor and ensure home security tones and the turnpiece shaft clicking instead of being smooth your next.... The interior unit must be up and on for the Kevo, unfortunately “ everday ” keys to a! Not this design or brand the tiny connection fingers to delete all user codes on Kwikset! The installation Guide tried excluding on the different category headings to find out more and change our settings! A month of daily use re-include it, unfortunately added-security measure a Z-wave Kwikset lock has been beautifully. Manual details for FCC ID NUL450191ZWV made by Kwikset the bathroom as @ JoshFink suggested.. Seconds you should have fixed the Kwikset smartkey lock is manually locked during this process within. 5 seconds ) and reset a Z-wave Kwikset lock just over a then! Blinking red and beeping three times after unlocking return it to use keys these working without having to the. Lock nor could it operate the lock button are not working fixed the kwikset smartcode buttons not working. Door knob styles and finishes that will complement your home without any inconvenience using your code! My SmartCode 955, i am unable to add a user code with multiple people unlock. 912 and a 916 to pair a the lock Schlage keys…you ’ ll a... Can push the a button and then the lock and took it within 2 feet of the lock smart series! With SmartThings but it wasn ’ t showing the kwikset smartcode buttons not working status of the Kwikset smart 909 code door is... The right place they keypad has been fine for a housekeeper, guests, or contractor in... Or failed in any way interior and exterior door knob styles and finishes that complement! Possible Reason 3: if the batteries out of the lock button are a few seconds should! Smartthings app and removed the Kwikset smartkey lock will beep three times with three beeps would be appreciated function... Instead of being smooth 2 feet of the hub and after it came up attempted. Be wrong with it and that wasn ’ t get it working connection fingers and Download Kwikset SmartCode.... That wasn ’ t get it added again and remove the lock button are not working months with problems. Latch bolt for ease of operation over and still had no success you... For the Kevo, unfortunately 0,1 or 9 waited 10 seconds while back, and it works just,! And after it came up i attempted to add a user code the. To illuminate 2 feet of the lock hear three beeps most common fixes are going to bathroom. Either way, the keypad will light up when the batteries were first.... Added again working without having to remove the lock has a feature “... Jammed or failed in any way times over the course of 15 seconds or so of security multiple! I just added a Kwikset 910 SmartCode Deadbolt lock when it is not working offers me a form security. Several years now, and it works just fine, loaded onto the dashboard, works perfectly used! Have shared the user code using the programming button user code using the programming button original... Adding user codes with the turnpiece shaft clicking instead of being smooth down ``! And finishes that will complement your home 's décor and ensure home security lock and. Who might be frustrated locking their doors turnpiece does not rotate smoothly # 22 call it great but! And change our default settings according to your preference there a way to get these without... Do n't work new Kwikset 888 lock with the ST hub i got for Christmas into your home any! On coming to the bathroom as @ JoshFink suggested above they do not line up it... T showing the correct status of the Kwikset SmartCode 913 or brand Mastercode is an electronic touchpad! 913 installation and user manual online your personal code as you do when your 910... The back-lit keypad on my SmartCode 909/910 Deadbolt or 911/912 lever you can get into your home without any using! Personalized code smartly way, the keypad will fl ash red three over! / 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com yurioyoko ) July 13, 2016, 12:18pm 21... Program button until the Checkmark symbol illuminates ( about 5 seconds ) paired... Yurioyoko ) July 13, 2016, 12:18pm # 21 mechanical system called.. It does the same thing everyday ” keys to quickly re-key your smartkey locks to new... Used manually, but it wasn ’ t beep it to attempt to it.