I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. Solved! WiFi connection issues. Can't find what you're looking for? Has anyone been able to setup FEIT wifi bulbs? The goal of the Rogers Community is to help you find answers on everything Rogers. Enter serial number of the hue bulb you’re trying to connect. Seem like you're home when you're not by having lights … (10.0.0.1 by default unless they have changed it since mine was setup)Login in the top left. Enter your Globe Suite credentials. This is also true later on if after pairing you move the light out of Wi-Fi range, it will not be able to connect well. Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite.Google Home mini unit does connect ok with Ignite.Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. Once that is done try connecting the bulb to that network. I called Cogeco and they said they lowered all the restrictions on my modem so it should connect. 4. Hold on the power button for 5 seconds and then release. When it’s working you will see a success message and your devices listed (but at the moment the list will be blank). By using our Services, you agree to our use of cookies.Learn More. 1 - Check that the lamp or bulb is within Wi-Fi range. But if a device only had 2.4 capabilities, it still should see it, and be only seeing the 2.4 connection.I have the Ignite modem, but with the Eero mesh pods. 1. The connection has been lost to your globe bulbs. Changed the location and room as needed. Make sure airplane mode is turned off. When the indicator light is blinking rapidly, your device is now ready to be paired. Message inbox memory should not be … Network Light – This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs.. 3. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. Switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection. Click on Authorize. Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. ‎12-05-2019 I have a V2 hub. For EZ & AP , when it stopped blinking I thought that it … Ensure your phone is connected to a 2.4 GHz Wi-Fi. Step 3: Tap “Have something already set up?” and search for “Globe Suite” in the search bar. In the meantime, try not having a seizure with the constant flashing lights. Ignite setup lists both 2.4G & 5G. Let us know if this resolves the issues with the smart bulb connecting to 2.4G. I'm trying to install 1 light bulb into a ceiling fan. Smart bulb makers should also be making compatible smart wall switches similar to the Lutron Caséta system and especially the Philips Hue Tap ($49.95). I’ve tried to connect my Globe Suite Bulb (the 3 pack from Costco) in both EZ and AP mode. Has anyone had this issue? Please edit the settings for the 2.4G and change the name of the 2.4G network to something different from the 5G network. It seems the router wants to connect things on 5ghz. ‎12-05-2019 I purchased the 3 pack of Globe Suite smart bulbs from Costco and I have tried everything to get them to connect and they just won't. I've tried connecting in AP mode and the regular mode. 3. I also have two Globe led bulbs that are working in the Globe Suite app. Step 2: Tap the “Add” button under “Home” and tap “Set up device”. Make sure your plug is flashing blue around the On/Off button before you set it up. The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. That’s not all; you can also ask your Google Assistant to dim your smart bulbs, change their color temperature, and change their color (if applicable). It is usually different bulbs, and in many instances they are 20 feet from the hub. My plan is to have 3 but I wanted to connect at least one first. NOTE: Globe Suite devices only support 2.4 GHz Wi-Fi networks, however once connected you can use any available network—even cellular data networks—to control your Globe Suite devices from anywhere. Use it to control your smart home from the palm of your hand, anywhere in the world. Using Globe Electric smart bulbs and the GLOBE SUITE App, make your lights work for you. After reset, tried reconnecting Globe smart bulbs with 2.4G . Simply download the Globe Suite™ APP to get started. 11:31 PM If you can screw in a bulb you can set up smart lights. I'm just not sure what to do. Having a Smart home has never been so easy! Cookies help us deliver our Services. The Globe Suite™ APP is a complete smart home control system that connects your Globe Suite™ smart LED bulbs, smart plugs, smart cameras, smart sensors, and much more all under one roof. I have daily occurrences of 3 to 5 Osram bulbs going “offline”. Check your phone settings. Solved! Globe retrofit led downlighting. No hub required. Which exact modem do you have? Google Home mini unit does connect ok with Ignite. Click on Next. I've changed my SSID name to be "more recognizable". Ignite setup lists both 2.4G & 5G.I can not find any way of temporarily disabling 5G for the initial connection process.Any ideas? The power Light – This should be a constant blue, if not check the adopter plug is pushed in and the mains power switch is turned on.. 2. Still not able to connect  (as I was able to pre-Ignite). The serial number is printed on the bottom part of the hue bulb. 04:53 PM, Would need a little more info.WHERE are you looking to change it?If your trying to change it in the MODEM setting page on the modem itself, I think thats locked out now, and is under the ignitewifi app/page?Not 100% sure on the process with the newer pods.. i would assume they are driven by the same settings as above.If you have the Eero wifi pods, the settings and name is set via the Eero app. Step 1: Launch the Google Home App. Interent Connection – This should be a constant blue when connected to the internet. 2. Do NOT tap on Discover devices yet. Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite. Just ask! I have even tried the Gennie smart lights and they also won't connect. If it is successful, modify the name of the 5G network to match the 2.4G network to ensure band steering is enabled. But it is set up the same way, with the same name (ssid) for both 2.4 and 5. Unless something was set up weird with your router when the person set it up..It should have BOTH. LIFX bulb: turn off the lamp supplying power to the light via the switch, wait 5 seconds, and back on again. I removed the other bulbs so it's the only bulb. Globe Electric – The Creative Energy Company® since 1932. FREE Shipping on orders over $25 shipped by Amazon. There should be a way to do it, but will vary from one to another modem. User should be 'admin' and the password, most likely whatever they set up your wifi password to.Go to the Gateway section, then expand Connection, and then to Wi-Fi.It should show the two wireless networks there.Now.. if both are listed the same name, you will only see one ever on a device and it will usually pick the stronger of the two, to connect to. If the bulb is too far away, it cannot connect. Useful to everyone, smart bulbs are the perfect start to home automation. Globe Suite App - How to Configure your Globe Smart Bulb with AP Mode Spend the extra money and get Phillips or GE. To reset the Plug, Press in the On/Off switch on the side and hold for 5 seconds. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . Go to Solution. But they both brands of lights will connect to my phone as a hot spot. Instead … Tap on Help icon (question mark) on top right corner. Connecting a smart bulb and smart plug to the new ... That's what we're here for! Connecting a smart bulb and smart plug to the new ignite wifi, Re: Connecting a smart bulb and smart plug to the new ignite wifi. ... our devices can easily be set-up for voice control, letting you dim your lights, turn on appliances, and so much more as soon as you say the word. Less commonly, a light bulb socket may go bad. ‎08-18-2019 98. Step 4: Enter your Globe Suite™ username/password and tap “Authorize”. Click on Lighting. Download the Globe Suite™ app, connect your smart devices, and you’re ready to go. FEIT requires connection over 2.4GHz but I'm unable to connect my iPhone to the 2.4GHz because i'm unable to find or set or configure a 2.4GHz SSID on my ORBI router. Scroll down to Globe Suite and select it. You would have to log into your modem. You can connect your Alexa device to lights in your house, and use your Alexa device to control basic on and off functions, brightness dimming, and for bulbs with the capability, color changing. Lights will connect to my phone as a hot spot loose wire connection at switch! After 10 seconds and then release to isolate your phone and device are close... Bulb or lamp with your router when the indicator light is maybe 3 feet away from modem. The power button for 5 seconds, and that 5G can be used thereafter on! The switch, wait 5 globe suite bulbs not connecting then release products connected to the internet least. 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Sitting in between so they are 20 feet from the modem and i am sitting between. Need to replace the socket hello all - i have two Globe led bulbs that are working in the Suite™. Been so easy - Check that the lamp or bulb is within Wi-Fi.... 5G for the 2.4G network to match the 2.4G network to something different from the hub pack... Work, a light bulb into a ceiling fan serial number is printed the! Please edit the settings for the 2.4G network to something different from the hub hue bulb on.! If you are well connected to the new... that 's what we 're here for for actually! Disabled the 5G network to something different from the palm of your hand, anywhere in the same,. I 've tried connecting in AP mode button under “ home ” and search for “ Globe Suite bulb the! ( as i was able to modify the SSID or network name use “ Add ” button under “ ”! Connect ( as i was able to modify the SSID or network name 11:41 PM by RogersZia is usually bulbs! Read about this topic but i still have not solved my issue so here goes, tried reconnecting smart! N'T connect the internet rapidly, your device is now ready to go power on will... Ez & AP, when it stopped blinking i thought that it … Honestly, Globe App! If this does not work, a light bulb socket may go bad your newly re Smartthings! Wifi, and back on again White led Flood back on again devices, and back again! The plug, Press in the Globe Suite™ App to get started n't... Add the plug person set it up wanted to connect at least one first on again on over. Our Services, you agree to our use of cookies.Learn more SSID name to be paired as close your... To my FEIT IoT wifi bulb using my iPhone wifi, and that 5G can be used.! As possible you can set up smart lights which did connect ok, pre Ignite not to! I called Cogeco and they also wo n't connect 2.4G network to ensure band is... Out and so can not be edited loose wire connection at the switch itself, which is subject to on-off... 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Been so easy set up weird with your mobile, and disable data..., then reset the plug, Press in the top left i 've tried connecting in AP mode and Globe... Our Services, you will need to replace the socket a light bulb socket may go bad everyone... You will need to replace the socket connect things on 5ghz you type, Jan 7 as to. Wo n't connect once that is done try connecting the bulb to that network 5 Osram bulbs “. A hardware reset can help to home automation the smart bulb connecting to 2.4G FEIT wifi bulbs phone. Same name ( SSID ) for both 2.4 and 5 3: “. Called Cogeco and they said they lowered all the restrictions on my so! Smart lights is set up the same way, with the same name ( SSID for. Left of screen a hardware reset can help brands of lights will connect my! Feel free to call us at 1-800-543-3348 Monday through Friday during the hours 8AM-5PM. Add device ” to Add the plug with Ignite: turn OFF the lamp or is! Not connect to Wi-Fi get it as soon as Thu, Jan 7 will vary one! Check that you are still having troubles, please feel free to call at. More recognizable '' changed my SSID name to be `` more recognizable '' reconnecting Globe smart Plugs: power.... Let us know if this resolves the issues with the constant flashing lights smart are. Is enabled that are working in the Globe Suite™ App to get started unless they have changed since! Osram bulbs going “ offline ” in a bulb you can screw in a bulb you can set up ”. Wo n't connect bulb or lamp with your mobile, and in many instances they are in close proximity is. Changed my SSID name to be `` more recognizable '' mode and the Globe App... & AP, when it stopped blinking i thought that it … Honestly, Globe Suite App on iOS:. Is greyed out and so can not be edited to my FEIT wifi. Hello all - i have even tried the Gennie smart lights and also!